Walmart's Studio X - Lens
Bringing the business of Walmart International into focus
Client
Walmart International
Year
2019
timeline
6 Weeks
Category
Enterprise Design | Design System
understand
Clarity for all executive leadership
Bringing the business of Walmart International into focus so that executive leadership has all the information they need to make informed, data-driven decisions, and set priorities. The visibility to manage key programs, clearer understanding of where they are, where they need to go, visibility for success, and progress of current work initiatives.
Bringing the business of Walmart International into focus so that executive leadership has all the information they need to make informed, data-driven decisions, and set priorities. The visibility to manage key programs, clearer understanding of where they are, where they need to go, visibility for success, and progress of current work initiatives.
Understand
Clarity for all executive leadership
Bringing the business of Walmart International into focus so that executive leadership has all the information they need to make informed, data-driven decisions, and set priorities. The visibility to manage key programs, clearer understanding of where they are, where they need to go, visibility for success, and progress of current work initiatives.
Identify
Targeted objectives to success
Through multiple exercises, discussions, wireframes, testing, and user interviews with executive leadership it was clear we were able to create 3 key objectives that would be the general story of the platform:
Through multiple exercises, discussions, wireframes, testing, and user interviews with executive leadership it was clear we were able to create 3 key objectives that would be the general story of the platform:
Understand
Targeted objectives to success
Through multiple exercises, discussions, wireframes, testing, and user interviews with executive leadership it was clear we were able to create 3 key objectives that would be the general story of the platform:
Key Themes
Key Themes
key objectives
Through multiple exercises, discussions, wireframes, testing, and user interviews with executive leadership it was clear we were able to create 3 key objectives that would be the general story of the platform:
“Accurate Information”
Leadership will be able to rely on Lens for accurate information on their business areas
Leadership will be able to rely on Lens for accurate information on their business areas
“Feel this is a different type of product”
Leadership will feel that Lens is a different type of product and will love using the tool to get new updates on their business
Leadership will feel that Lens is a different type of product and will love using the tool to get new updates on their business
“Drive higher alignment”
Drive higher alignment across departments to increase the value of the programs in the tool
Drive higher alignment across departments to increase the value of the programs in the tool
key objectives
Through multiple exercises, discussions, wireframes, testing, and user interviews with executive leadership it was clear we were able to create 3 key objectives that would be the general story of the platform:
“Accurate Information”
Leadership will be able to rely on Lens for accurate information on their business areas
“Feel this is a different type of product”
Leadership will feel that Lens is a different type of product and will love using the tool to get new updates on their business
“Drive higher alignment”
Drive higher alignment across departments to increase the value of the programs in the tool
execute
Complex data made digestible
Over a 6 week timeframe, from workshops to the final interactive prototype, we were able to launch a platform that takes complex data and makes it easy to digest. A brand new humanized and personal digital platform experience for Walmart International's leadership.
Over a 6 week timeframe, from workshops to the final interactive prototype, we were able to launch a platform that takes complex data and makes it easy to digest. A brand new humanized and personal digital platform experience for Walmart International's leadership.
execute
Complex data made digestible
Over a 6 week timeframe, from workshops to the final interactive prototype, we were able to launch a platform that takes complex data and makes it easy to digest. A brand new humanized and personal digital platform experience for Walmart International's leadership.
Key Results
Successful Results
“Accurate Information”
— Users able to access Lens 99.9% of the time.
— 100% of data issues with inaccuracy resolved within 24 hours
“Feel this is a different type of product”
— Lens has an internal NPS score of over 70
— 100% of Program Leaders and International Officers using the tool within the first 3 months of launch
— 80% Cohort Score of users returning week over week
“Drive higher alignment”
— Replaced 75% of current status update formats with the Lens Dashboard
— Reduced cycle time for program leads to receive feedback/help on issues facing their program
Key Results
Successful Results
“Accurate Information”
— Users able to access Lens 99.9% of the time.
— 100% of data issues with inaccuracy resolved within 24 hours
“Feel this is a different type of product”
— Lens has an internal NPS score of over 70
— 100% of Program Leaders and International Officers using the tool within the first 3 months of launch
— 80% Cohort Score of users returning week over week
“Drive higher alignment”
— Replaced 75% of current status update formats with the Lens Dashboard
— Reduced cycle time for program leads to receive feedback/help on issues facing their program
understand identify execute repeat
understand identify execute repeat
mahalo
mahalo
mahalo
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HEROIC ©2025. All rights reserved.
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HEROIC ©2025. All rights reserved.
GO BACK TO TOP
HEROIC ©2025. All rights reserved.
GO BACK TO TOP