Teachable
Changing the way creators interact with their students
Client
Teachable
Year
2021
timeline
6 Weeks
Category
Product Design | Design Leadership



understand
Seamless Communication With Students
Creators are seeking to enhance communication with their students. They require an efficient system to manage and receive notifications for comments, which may include text, audio, video, and GIFs. A collaborative platform is essential to significantly improve the interaction and overall user experience for both creators and students.
Creators are seeking to enhance communication with their students. They require an efficient system to manage and receive notifications for comments, which may include text, audio, video, and GIFs. A collaborative platform is essential to significantly improve the interaction and overall user experience for both creators and students.
Understand
Seamless Communication With Students
Creators are seeking to enhance communication with their students. They require an efficient system to manage and receive notifications for comments, which may include text, audio, video, and GIFs. A collaborative platform is essential to significantly improve the interaction and overall user experience for both creators and students.



Identify
Elevating Teachable's Commenting System
Through comprehensive research that included both quantitative and qualitative data, as well as user interviews with students and top creators, it became clear that Teachable needs a cohesive commenting system. This system should support a creator's curriculum and community, while also providing easy ways to manage their space on the platform. Key themes that emerged highlighted the need for improved usability, easy moderation, and efficient ways to add and comment on threads, which would significantly enhance the overall experience for their communities.
Through comprehensive research that included both quantitative and qualitative data, as well as user interviews with students and top creators, it became clear that Teachable needs a cohesive commenting system. This system should support a creator's curriculum and community, while also providing easy ways to manage their space on the platform. Key themes that emerged highlighted the need for improved usability, easy moderation, and efficient ways to add and comment on threads, which would significantly enhance the overall experience for their communities.
Understand
Elevating Teachable's Commenting System
Through comprehensive research that included both quantitative and qualitative data, as well as user interviews with students and top creators, it became clear that Teachable needs a cohesive commenting system. This system should support a creator's curriculum and community, while also providing easy ways to manage their space on the platform. Key themes that emerged highlighted the need for improved usability, easy moderation, and efficient ways to add and comment on threads, which would significantly enhance the overall experience for their communities.






Key Themes
Transforming the Commenting Experience
Utilizing the Design System
Leveraging the existing design system to ensure consistency and ease of use across the platform.
Leveraging the existing design system to ensure consistency and ease of use across the platform.
Usability Improvements
Enhancing the usability of the commenting system to make it more intuitive and user-friendly for both creators and students.
Enhancing the usability of the commenting system to make it more intuitive and user-friendly for both creators and students.
Easy Moderation
Providing creators with efficient tools for moderating comments to maintain a positive and productive community environment.
Providing creators with efficient tools for moderating comments to maintain a positive and productive community environment.
Efficient Thread Management
Implementing features that allow for easy addition and management of comment threads to foster better communication and engagement.
Implementing features that allow for easy addition and management of comment threads to foster better communication and engagement.
Key Themes
Transforming the Commenting Experience
Utilizing the Design System
Leveraging the existing design system to ensure consistency and ease of use across the platform.
Usability Improvements
Enhancing the usability of the commenting system to make it more intuitive and user-friendly for both creators and students.
Easy Moderation
Providing creators with efficient tools for moderating comments to maintain a positive and productive community environment.
Efficient Thread Management
Implementing features that allow for easy addition and management of comment threads to foster better communication and engagement.
key objectives
OBJECTIVE FOR SUCCESS
"Ensure a Cohesive User Experience"
— By leveraging the existing design system, we aim to create a consistent and intuitive commenting system that enhances usability across the platform. This ensures that both creators and students can navigate and use the system with ease.
— By leveraging the existing design system, we aim to create a consistent and intuitive commenting system that enhances usability across the platform. This ensures that both creators and students can navigate and use the system with ease.
"Empower Creators to Maintain Community Standards"
— Developing efficient moderation tools is crucial for helping creators maintain a positive and productive community environment. These tools will enable creators to easily manage and moderate comments, ensuring that discussions remain constructive and respectful.
— Developing efficient moderation tools is crucial for helping creators maintain a positive and productive community environment. These tools will enable creators to easily manage and moderate comments, ensuring that discussions remain constructive and respectful.
"Streamline Communication and Engagement"
— Implementing features for efficient thread management will allow creators and students to add and manage comment threads seamlessly. This will foster better communication and engagement, making it easier for users to follow and participate in discussions.
— Implementing features for efficient thread management will allow creators and students to add and manage comment threads seamlessly. This will foster better communication and engagement, making it easier for users to follow and participate in discussions.
key objectives
OBJECTIVE FOR SUCCESS
"Ensure a Cohesive User Experience"
— By leveraging the existing design system, we aim to create a consistent and intuitive commenting system that enhances usability across the platform. This ensures that both creators and students can navigate and use the system with ease.
"Empower Creators to Maintain Community Standards"
— Developing efficient moderation tools is crucial for helping creators maintain a positive and productive community environment. These tools will enable creators to easily manage and moderate comments, ensuring that discussions remain constructive and respectful.
"Streamline Communication and Engagement"
— Implementing features for efficient thread management will allow creators and students to add and manage comment threads seamlessly. This will foster better communication and engagement, making it easier for users to follow and participate in discussions.



execute
Revolutionizing Community Interaction
The enhancements to Teachable's commenting system have revolutionized the way creators and students interact within the platform. By leveraging the existing design system, the new user interface is not only consistent but also remarkably intuitive, making it easier for users to navigate and engage.
The introduction of robust moderation tools has empowered creators to maintain high community standards effortlessly, ensuring that discussions remain respectful and productive. Additionally, the implementation of efficient thread management features has streamlined communication, allowing for seamless addition and management of comment threads.
These targeted improvements have significantly elevated the overall user experience, fostering a more interactive and engaging community. Creators can now focus on delivering quality content and building meaningful connections with their students, while students enjoy a more collaborative and supportive learning environment.
The enhancements to Teachable's commenting system have revolutionized the way creators and students interact within the platform. By leveraging the existing design system, the new user interface is not only consistent but also remarkably intuitive, making it easier for users to navigate and engage.
The introduction of robust moderation tools has empowered creators to maintain high community standards effortlessly, ensuring that discussions remain respectful and productive. Additionally, the implementation of efficient thread management features has streamlined communication, allowing for seamless addition and management of comment threads.
These targeted improvements have significantly elevated the overall user experience, fostering a more interactive and engaging community. Creators can now focus on delivering quality content and building meaningful connections with their students, while students enjoy a more collaborative and supportive learning environment.
execute
Revolutionizing Community Interaction
The enhancements to Teachable's commenting system have revolutionized the way creators and students interact within the platform. By leveraging the existing design system, the new user interface is not only consistent but also remarkably intuitive, making it easier for users to navigate and engage.
The introduction of robust moderation tools has empowered creators to maintain high community standards effortlessly, ensuring that discussions remain respectful and productive. Additionally, the implementation of efficient thread management features has streamlined communication, allowing for seamless addition and management of comment threads.
These targeted improvements have significantly elevated the overall user experience, fostering a more interactive and engaging community. Creators can now focus on delivering quality content and building meaningful connections with their students, while students enjoy a more collaborative and supportive learning environment.




Key Results
Key Results















understand identify execute repeat
understand identify execute repeat
mahalo
mahalo
mahalo
HEROIC ©2025. All rights reserved.
GO BACK TO TOP
HEROIC ©2025. All rights reserved.
GO BACK TO TOP
HEROIC ©2025. All rights reserved.
GO BACK TO TOP
HEROIC ©2025. All rights reserved.
GO BACK TO TOP

